Crowd Control

 Crowd Control

                 Here are some types of crowds you may meet while you are on duty. 

1-Acquisitive crowd =Members want to get (or acquire) something. 2-Expressive crowd =Members gather to express their feelings. 3-Spectator crowd =Members gather to watch because of a common interest or for entertainment.  4-Sightseer crowd =Members gather without any planning.  
5-Escape crowd =This is a group of people who are trying to get away from something they fear.  
6-Hostile crowd =This group of people is noisy and threatening.
 

What’s the best way to deal with hostile crowds?

1= Break the crowd into smaller groups -Some people lose their identity in a big crowd. 2=Switch the crowd’s attention -If people on the outside of a crowd are told to “break it up,” this will take their attention away from the middle of the action. 3=Remove the leaders -The crowd will lose a lot of its force if the people trying to keep its energy high are removed. Maybe the crowd doesn’t have an obvious leader, but one or two people are doing things that could influence others, like shoving each other or breaking things. 4=Use a positive role model -Someone who is respected and trusted may be able to get through to the members and help them to calm down.

 Words to Know

1. TO ADJUST TO - TO GET USED TO, TO MAKE THE BEST OF CHANGES

1. ANXIOUS - UNEASY, NERVOUS

1. TO ASSUME - TO BELIEVE SOMETHING TO BE TRUE WITHOUT KNOWING ALL OF THE FACTS

1. ATTITUDE - WAY OF THINKING ABOUT THINGS

1. AUTHORITY - THE LEGAL POWER TO CONTROL, GIVE ORDERS AND MAKE OTHER OBEY, OR A PERSON WHO HAS THIS POWER

1. TO CHALLENGE - TO DISOBEY, OR RESIST DOING WHAT SOMEONE WANT

1. COMMUNICATION - THE SHARING OF THOUGHTS, IDEAS AND FEELINGS BETWEEN PEOPLE

1. CONDUCT - THE WAY THAT YOU ACT, HOW YOU BEHAVE

1. TO DISTRACT  - TO BREAK SOMEONE’S ATTENTION AWAY FROM SOMETHING

1. GESTURE -  MOVEMENT OF THE HANDS OR HEAD TO SHOW AN IDEA OR FEELING

1. INCIDENT -  UNUSUAL EVENT OR HAPPENING

1. TO INTERACT -  TO SAY OR DO THINGS WITH ANOTHER PERSON OR PERSONS

1. INTERACTION - A MEETING BETWEEN PEOPLE WHEN THEY COMMUNICATE WITH EACH OTHER

1. NEUTRAL - SHOWING NO EMOTION – NOT TAKING EITHER SIDE IN A DISAGREEMENT (FIGHT, PROTEST, LABOR DISPUTE) NO MATTER WHAT YOUR FEELINGS ARE OR WHO SEEMS TO BE MORE RIGHT

1. PUBLIC RELATIONS-  HOW TO GET ALONG WITH THE PUBLIC AND HOW YOU WANT THE PUBLIC TO SEE YOU OR THE ORGANISATION YOU REPRESENT

1. TO RESTRAIN  - TO PHYSICALLY CONTROL OR CONFINE

1. RESTRAINT - CONTROL, SELF-DISCIPLINE

1. STANCE  - HOW YOU STAND AND HOLD YOUR BODY

1. SUPPORTIVE - HELPFUL

1. THREAT - A CHANCE OR PROMISE THAT SOMETHING BAD IS GOING TO HAPPEN

1. THREATENING  - CAUSING FEAR, MAKING SOMEONE UNCOMFORTABLE

                                                                  THANK YOU